What happen to the customer always being right? and other complaints from the old man...and me

Ok, so maybe there is some kind of Karma thing going on here or maybe customer service just sucks these days. Either way today we experienced the second experience in less than a week where the lack of good customer service or common decency, for that matter, left mike and I feeling a bit kicked in the old crotcharoo.

Last weekend Mike and I went away to Island beach AKA Tom's River,New Jersey. Mike and I had been there before and were in good spirits but it was after we couldn't find the hotel, were made to feel incredibly stupid by the manager of the hotel and then told they were charging us an extra 50.00 from the price quoted to us in an email that I was feeling mighty grumpy. This guy was so rude to us for no reason we both had to hold our anger at bay. My annoyance grew after mike started driving in circles looking for another hotel while they all looked like you could rent the room by hour. IF you know what I mean. I said in a snippy voice, "Can we just go to beach".Mike tried to find a place to park but for some reason was driving really slowly, which pissed me off more. COME ON! I said. I knew I was acting like a giant bitch but at the moment I couldn't stop. I couldn't. Bitchiness was flowing out of me like the river of life and I could NOT put a cork in it. I stomped out of the car and stomped down the beach. Literally. Stomped. Like a child. Like ME as a child when I would stomp up the stairs and into my room. If the beach had a door I would have slammed the hell out of it. This was my birthday celebration and it was ruined by a rude man with a graying bowl cut. I kid you not. He had a friggin bowl cut. It was graying. I was thinking the whole time, "seriously dude? you are going to be rude? Cause you have a BOWL CUT and you are like 50." Anyway, I stomped down to the beach expecting Mike to feel sorry for me. I am wondering what is taking so long for him to come down and do one of his, "listen babe..." speeches which always ends up with how he loves me so much and he just wants me to be happy so he'll do whatever I want. I turn around to see what is taking him so long and he has his big camera out and is snapping pictures like a tourist with nothing on his mind. I stomp up to him and say, "Can we LEAVE ?! I hate this place right now. I hate it. I want to go home. I am ready to have a panic attack!" I start stomping away and Mike, snapping a few more pictures, gets in the car. I start to cry and say that I realize I am acting like a brat but I am just so mad at the retarded guy with the retarded hair. Mike turns to me and proceeds with his," Listen Babe..." speech. He found a nice comfort inn and the rest of the night was really nice.

TODAY, Mike and had another bad experience with customer service. without going into it, it wasn't as bad as our trip experience but it was still frustrating. Mike made me feel better by taking me to the really nice restaurant called...something. I forget the name. Like, Federal, no CAPITAL, that's it...Capital Grill. Actually, it was a swanky place so I'm pretty sure there was E on the end of Grille. I had this amazing crab and lobster cake and Truffle fries. Truffle as in mushroom truffle. Not chocolate. Anyway, it was DELISH. The kind of food that makes you wonder what you were eating before cause it sure's the hell wasn't food.

Oh update...I wrote this post last night and today Mike got a call from the GM of JCPenney where we had the issue yesterday. He rectified the sitch so good customer service still exists. Hooray for the world.

Oh, and lastly, Mike just got a log term job today. It isn't permanent but seems to be a really good thing for us right now. Hallelujah.